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About Us
ZETTARCM is an industry leader with innovative technology and an expert team. We are a complete Revenue Cycle Management solution that streamlines reimbursements and delivers remarkable results.
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ZETTARCM is an industry leader with innovative technology and an expert team. We are a complete Revenue Cycle Management solution that streamlines reimbursements and delivers remarkable results.
Your provider finishes the session. It’s video-based, well-documented, and marked as complete in your EHR.
Audio-only? Video? Asynchronous check-in? We read the signal not just the code.
We don’t use generic codes. Every payer has their own modifiers and POS requirements. We apply exactly what they want to see.
Before it ever gets submitted, the claim passes through logic gates that test for denials the same ones your payer uses behind the curtain.
We don’t batch and sit. We file within 12 hours of chart lock. Every time.
No rework. No “can you check on that?” Just money where it belongs in your account.
Most billers file Medicare telehealth claims like it’s still 2020. Wrong POS. Wrong modifier. Wrong assumption that “it’ll probably go through.”
Here’s what we do instead:
Not just 02 by default. We match the place of service to the actual care setting (10, 11, or 02) based on CMS guidance and the visit type.
95, GT, FQ, FR applied based on whether the visit was audio-only, synchronous video, or hybrid. No guesswork. No denials from lazy coding.
Just because it looks like it’s billable doesn’t mean Medicare agrees. We cross-check every code before it ever leaves your system.
No batching. No sitting in a queue. If it’s billable, it’s moving.
From California’s parity mandates to Texas’ rural POS modifiers, telehealth billing doesn’t just vary, it shifts beneath your feet. Some states reimburse for phone visits. Others want live video. Some still cling to temporary COVID-era flexibilities. And let’s not even talk about Medicaid.
At ZETTARCM, we’ve made it simple. Our engine is hard-coded with state-specific telehealth billing rules, so your claims pass clean the first time wherever you practice.
Here’s what we track — so you don’t have to:
✔ Credentialing Built for Virtual Providers: We onboard you with Medicare, Medicaid, and commercial payers — including parity-based rules for telehealth.
✔ Coding That Matches the Visit, Not Just the Specialty: Audio-only, video-based, async, RPM our CPT logic adapts to the how, not just the who.
✔ Submission That’s Fast and Rule-Proof: No batching. No ambiguity. Claims filed within 12 hours, scrubbed against the latest payer policies.
✔ One Team, One Dashboard, One Outcome: You don’t chase vendors. You get a single point of contact and full visibility from credentialing to cash posting.
Don't just take our word for it - see what our happy clients are saying about our personalized medical billing services.
Posted on Carol PaulinoTrustindex verifies that the original source of the review is Google. Excellent Service, Thanks Benjamin and RomanPosted on Julia BartossikTrustindex verifies that the original source of the review is Google. The ZETTARCM team, particularly Rick, Dale, Mark, Ethan, and the rest of the group, have been exceptionally cooperative and responsive. It has been a pleasure collaborating with them. I highly recommend the services of ZETTARCM and their outstanding team for their professionalism and dedication.Posted on Leva MedicalTrustindex verifies that the original source of the review is Google. Great service, i always communicate with Kent Harvey, a very responsible person and very efficient on his job. Billing with them is not a problem anymore.Posted on Maryyam AdreesTrustindex verifies that the original source of the review is Google. Five Stars!!! Highly recommendedPosted on Mark DacoTrustindex verifies that the original source of the review is Google. I recently had the pleasure of working with ZETTARCM (shout out to Jenny, Emma, Sarah) and I highly recommend them without reservation. From start to finish, their professionalism and expertise made a significant difference in my billing application process. Thank you very much.Posted on Karen BustillosTrustindex verifies that the original source of the review is Google. Great experience with ZETTARCMcompany. We love these group of people. The team is very courteous and professional. James and Victor are very efficient, they always resolves any billing questions or issues. They also help us to close open gaps for better incentives. I highly recommend ZETTARCM to anyone.Posted on Jacqueline CarreñoTrustindex verifies that the original source of the review is Google. The ZETTARCM team is very professional. They are quick, efficient and will guide you through any questions or concerns that you may have.