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Privacy Policy

How ZettaRCM collects, uses, and protects your information.

Effective Date: January 1, 2026  |  Last Updated: June 1, 2026

1. Information We Collect

ZettaRCM collects information you provide directly to us, such as when you fill out a contact form, request a quote, or enroll as a client. This may include your name, email address, phone number, practice name, National Provider Identifier (NPI), and other professional information. We also collect information about your use of our website through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Revenue Cycle Management services; communicate with you about our services, promotions, and events; process transactions and send related information; respond to your comments and questions; and comply with legal obligations. We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described in this policy.

3. HIPAA Compliance

ZettaRCM is a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We enter into Business Associate Agreements (BAAs) with all covered entities we serve. Protected Health Information (PHI) is handled in full compliance with HIPAA Privacy Rule and Security Rule requirements. We implement administrative, physical, and technical safeguards to protect PHI from unauthorized access, use, or disclosure.

4. Information Sharing

We may share your information with third-party vendors and service providers who assist us in providing our services, subject to confidentiality obligations. We may also share information when required by law, such as in response to a subpoena or court order, or to protect the rights, property, or safety of ZettaRCM, our clients, or others.

5. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption, secure data centers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser settings. Disabling cookies may affect the functionality of our website.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly. To exercise these rights, contact us at privacy@zettarcm.co.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: ZettaRCM, Inc., 7901 4TH ST N 14199, ST PETERSBURG, FL 33702 | Email: privacy@zettarcm.co | Phone: