Frequently Asked Questions

Revenue Cycle Management is the financial process healthcare facilities use to track patient care from registration to final payment. It encompasses everything from verifying insurance eligibility before a visit, through coding and claim submission, to collecting patient balances. A well-managed revenue cycle ensures providers receive maximum reimbursement for every service rendered.

ZettaRCM typically charges a percentage of collections — meaning we only get paid when you get paid. This aligns our incentives with yours. Our rates vary based on your specialty, volume, and the specific services needed. Contact us for a custom quote — we will provide a transparent pricing proposal with no hidden fees.

Most practices see measurable improvement within the first 30–60 days. Claim submission speed improves immediately, and denial rates typically drop within the first billing cycle. Revenue increases are usually visible within 60–90 days as A/R backlogs are cleared and collections improve.

Yes. ZettaRCM integrates with all major EMR and Practice Management systems including Epic, eClinicalWorks, athenahealth, Kareo, DrChrono, Nextech, Allscripts, and many others. We work within your existing workflow — no costly migrations required.

ZettaRCM serves over 35 medical specialties including Mental Health, Cardiology, Orthopedics, Radiology, Oncology, Neurology, Dermatology, OB/GYN, Urology, Pain Management, Gastroenterology, Pediatrics, and many more. Each specialty is handled by team members with specific expertise in that area's coding and payer rules.

Yes — 100%. All ZettaRCM processes, systems, and team members are fully HIPAA compliant. We use encrypted data transmission, secure storage systems, and regular compliance training to protect your patients' protected health information (PHI) at every step.

ZettaRCM maintains a 99.2% first-pass claim acceptance rate — significantly above the industry average of 85–90%. This means fewer denials, faster payments, and more revenue for your practice.

Yes. ZettaRCM provides comprehensive credentialing and payer enrollment services alongside our billing services. We handle CAQH profile setup, primary source verification, Medicare and Medicaid enrollment, and commercial payer contracting. We also manage re-credentialing and keep your information current with all payers.

Absolutely. We regularly take on billing for practices with significant aged accounts receivable. Our team performs an A/R cleanup project alongside your ongoing billing — systematically following up on old claims, filing appeals where appropriate, and recovering lost revenue.

Getting started is simple. Contact us for a free practice audit — we will review your current billing processes, identify revenue gaps, and provide a customized proposal. Once we agree on scope and pricing, our onboarding team handles setup, credentialing verification, and integration with your systems. Most practices are fully onboarded within 2–4 weeks.